The Kuma “It’s Covered”  Limited Warranty

 

Kuma's Warranty Promise

If anything goes wrong with your stove in the first three years, we will supply you with the parts to fix it. Broken Glass? "It's covered". Gasket worn out? "It's Covered".  Cracked Brick? You get the idea. See how we compare below. Your Stove body also comes with a true forever warranty that lasts as long as you own your stove.  With a Kuma Stove, you will know that you have the best wood stove warranty available.

Warranty comparison by brand

Information from respective manuals or websites as of November 2019

Manufacturer Firebox Air Tubes Door Glass Catalytic Blower Bricks Gaskets
Kuma Lifetime Lifetime Lifetime Lifetime 12 years 5 years 3 years 3 years
Napoleon Lifetime Lifetime Lifetime Lifetime N/A 1 year 1 year 1 year
Regency Lifetime Lifetime Lifetime Lifetime 10 years 2 years Unknown Unknown
Pacific Energy 10 years 10 years Unknown 10 years N/A 3 years None None
Lopi 7 years 7 years 7 years 2 years 5 years 2 years 2 years None
Quadrafire 10 years 7 years 5 years 2 years N/A 2 years None None
Blaze King 5 years N/A 5 years 1 year 10 years 2 years None None
Best Available Not Covered

Easy access to warranty and replacement parts

Have you ever opened a package and discovered that you can not return a defective item to the store where you bought it, or have you ever been told that you have to contact someone who is 100 miles away to get a replacement part that you need?  Well say goodbye to hassle when you say hello to Kuma.  Kuma Stoves will always supply warranty and non-warranty parts directly to you if you call the factory with a need.  We also have an extensive dealer network that is happy to service or supply you with the parts that you need long after you purchased the product from them.  We also provide an online parts catalog with prompt shipping for all Kuma products.