The top features of every Kuma product are Quality, Warranty, and Service. Kuma is proud to say that the products we manufacture are of the highest quality available. And, our industry-leading warranty is merely an extension of our commitment to quality and the kind of warranty that should be expected with a first-class product. Finally, our great customer service is based on trust. When you purchase a Kuma product, you trust it to perform as advertised, and you trust us to give you the customer service that you deserve. That's important to us, and we promise that our products and our service will deliver.
If you don't have a local Kuma dealer, consider hiring a certified chimney professional for the installation of your new stove, and be sure to check with your local building officials regarding the necessity for a proper permit and inspection. You can find properly trained installers at nficertified.org or csia.org.
Overall Rating:
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Customer Comments |
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Rating:
Matthew Beaverton, OR 11/11/2024 |
Wonderful insert! |
We think our little Alpine stove is wonderful! It keeps our house warm and spirits bright. |
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Rating:
Andrew Vancouver, WA 10/15/2024 |
I love it! |
Although I ordered the stove in October, it wasn't installed until about a week ago. However, I love it! It is good looking, easy to use and so efficient. Thank you! |
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Rating:
Jon Meadow Vista, CA 3/13/2023 |
Love the new insert! |
Stove is meeting and exceeding our expectations. Our home is warm & toasty with wood heat! We were spending over $600 month on propane prior. Love the new insert! |
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Rating:
Patrick Anchorage, AK 1/8/2023 |
Great stove insert |
Great stove insert. It works great. Well engineered and well built. It really puts out the heat. |
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Rating:
Collin Richmond, Virginia 8/7/2022 |
Excellent |
Excellent support from technical team to help me understand how to install and operate |
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Rating:
Morgan & Kathy Mountain View, AR 6/29/2022 |
Beyond happy |
We are beyond happy with our insert and Ozark Fireplace Center. The install was easy and seamless. Great folks to work with. |
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Rating:
Rebecca Petaluma, CA 2/8/2021 |
Well-crafted: beautiful and extremely efficient. |
The process of buying our Kuma and having it installed couldn't have been easier. The dealer, All Fired Up, was patient and helpful, explaining our options and sharing his excellent experience with Kuma stoves. We're so happy to have an insert that is made in the USA by a small business. The Alpine LE is so well-crafted: beautiful and extremely efficient. |
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Rating:
William Canton, TX 1/19/2021 |
Exceptional |
Great local company. Exceptional workmanship and customer service |
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Rating:
Carin F. Tonopah, NV 12/13/2019 |
Beautiful Insert |
Beautiful insert, excellent job on the custom surround too! |