Your satisfaction is always guaranteed. Upon receiving your new Kuma Stove, if you're not completely satisfied with its quality and appearance, we'll arrange for, and pay the return shipping. When we receive the stove back, we'll give you a 100% refund, including the original shipping cost.
The top features of every Kuma product are Quality, Warranty, and Service. Kuma is proud to say that the products we manufacture are of the highest quality available. And, our industry leading warranty is merely an extension of our commitment to quality and the kind of warranty that should be expected with a first class product. Finally, our great customer service is based on trust. When you purchase a Kuma product, you trust it to perform as advertised, and you trust us to give you the customer service that you deserve. That's important to us, and we promise that our products and our service will deliver.
California Residents: See Prop 65 WARNING
2018-2020 Biomass Tax Credit Download
When purchasing directly from Kuma, consider hiring a certified chimney professional for the installation of your new stove, and be sure to check with your local building officials regarding the necessity for a proper permit and inspection. You can find properly trained installers at nficertified.org or csia.org.
Product Reviews (10)
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Overall Rating:
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Customer Comments |
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Rating:
Jason H Spokane 4/1/2019 |
Great stove and service |
| We own an Ashwood stove and couldn't be happier with our purchase. The stove is well made, performs better than expected and we're surprised at how efficiently it heats our home. In addition, the customer service at Kuma has been outstanding. | |
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Sharon Ronan, Montana 11/3/2017 |
Super stove and customer service |
| There was a problem with our stove from day one. This company worked with us daily until there was a solution and the stove was working right. I have never seen customer service like this from any company ever! Kudos to this family, especially Jason. We love the stove and the service. This stove heats our whole house. Our old one only heated a 26x26 area. We bought the stove with the pedestal so we would have the ash pan and glad we did. Bring us what you have winter we sure won't be cold like last year with this Ashwood. | |
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Ron Young Hastings, Nebraska 11/7/2015 |
Extremely Happy |
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I researched a lot to find what i felt was the best. After researching Kuma, the company, the people mfg. the stoves and the potential support and service, we drove 800 miles round trip to pick up our new "Ashwood" stove from "Patio Splash" in Cheyenne Wyoming. They were exceptional in teaching us about all that was needed to get things going. This is our second season of use and we are extremely happy !! We couldnt wait for the cold weather to roll in so that we could fire it up again !! The Kuma company is very unique in support and character !! You wont be dissapointed !! |
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Denise B. California 2/27/2015 |
Even Temperature |
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I needed a new clean stove as my old Berkshire was a dirty burning machine although it held a bunch of wood. I wasn't familiar with the Kuma brand but since the dealer was local decided to check it out. I wanted a stove made in the USA and was excited to learn your stove was and hand crafted. It is a beautiful stove and cant believe how warm my house is with a seemingly small amount of wood. My previous stove heated only the room it was in and the rest of the house was cool. I don't find this difference in temperature any more. I love the glass door. I have only had it for a week but am real happy with it. |
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Gary O. Pennsylvania 2/16/2015 |
Happy |
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Absolutely beautiful stove! Couldn't be happier with our purchase! Thank you. |
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Gene H. Idaho 2/26/2014 |
Great Stove |
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It's wonderful to have such an awesome little stove. Good warmth, strong blower. Takes a little time to learn how to efficiently start a good, long burning fire. We love the heat wood provides! |
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Paul S. California 1/13/2014 |
Fabulous |
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A Fabulous Product and Beautiful Addition to our Mountain Home. Should Have Bought a Kuma Years Ago! |
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John G. Oregon 12/17/2012 |
Well made and designed |
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We just bought an Ashwood stove for our home in Bend, OR. I couldn't be happier-- well-made and designed and heats our large home perfectly. Thank you for a quality product and God bless you! |
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Rhonda M. Washington 10/29/2012 |
American Made! |
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I am proud to purchase an American made stove. And not only that it is family owned! I LOVE my Ashwood stove and am seeing my electric bill cut in 1/2 !The stove will literally pay for itself. My only regret is that I didnt do it sooner! God Bless you all for keeping us toasty warm in the winter months! |
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Ali 9/1/2011 |
Amazing |
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The burn on the Ashwood is amazing. So easy to start a fire. |
